With an ever increasing number of requests to provide a complete funeral package, it was a natural progression to offer this facility to the wider community and BCM Funeral Services evolved in 2008.
The business is a member of the National Association of Funeral Directors and therefore you have complete peace of mind in knowing that the service you will receive will be delivered with the utmost professionalism and integrity. We are also a recommended funeral director for the Natural Death Centre.
We can be contacted 24 hours a day and our experienced and caring team are able to offer both guidance and advice to help you create the best possible funeral for your loved one. Funeral arrangements are generally made at our premises in Crow Lane – normal office hours 09.30 – 15.30, however, as many families find it comforting to be in their own surroundings at this time and we are happy to come to your home for this purpose.
As an independent funeral director, BCM pride themselves on the calibre of their staff. Our dedicated team will do their very best for every family; listening, helping, guiding and supporting them through a difficult and emotive time. Our belief is that everyone should be given the time, respect, empathy and care to achieve their wishes for their loved one and themselves. We therefore pay the utmost attention to every detail in a professional, informative and caring manner to provide a meaningful celebration of life.
- Nigel Williams - Business Owner
Nigel has been in the service industry for more than forty years and takes a proactive role in all areas of the business whilst leading and supporting an exceptional team of staff. It has always been his vision to provide the highest levels of customer care and satisfaction.
- Victoria Buck (Vicki) - Business Manager / Funeral Director
Vicki joined BCM in 2013. Working alongside Nigel, Vicki helps ensure the smooth day to day running of the business and supports all members of staff. As a Funeral Director, working in the funeral industry for nine years, Vicki has helped hundreds of families create a fitting celebration of their loved ones life.
- Mike Collins - Mortuary Manager
Mike has worked in the funeral industry for 5 years and joined the BCM team in April 2016. Within his role he is responsible for caring for your loved one in a respectful and dignified manner whilst ensuring the efficient running of the mortuary on a daily basis.
- Jim Lewis - Funeral Director
Jim has over thirty years of experience as a funeral director and is an invaluable member of the team. His knowledge and experience ensures that funeral services are conducted in a seamless and dignified manner.
- Vicki Hayes - Principal Funeral Arranger
Vicki joined our team in September 2016 and has worked in the funeral industry for four years. As a funeral arranger Vicki works closely with families to fulfil their wishes. Working alongside the mortuary manager she assists in presenting your loved one in a respectful and sensitive manner, paying attention to the smallest detail.
- Jayne Mein - Funeral Arranger
Jayne joined BCM in October 2017. With over twenty years customer service and administrative experience she is an asset to the funeral arranging team and our families.
- Nick Peters - Vehicle Manager
Nick has been with BCM for many years and maintains our fleet, ensuring that the vehicles are always in a pristine condition.
- Aaron Williams-Baker
Aaron is our newest addition to the BCM team and wishes to pursue a career within all aspects of the funeral industry.
We are a relatively small team and this allows us to provide total continuity, combined with a highly personal and tailor made service which in turn gives you the flexibility to have the perfect funeral for your loved one.